GENERAL
Q: What do I receive as a Premium Member?
A: As a Premium Member, you’ll have access to all past and future video lessons & tabs on the site. Tabs in the member area are direct PDF downloads.
Q: How will I access the lessons & tabs once I become a member?
A: When you become a member, you’ll create a username and password. You’ll use this to log in to the member area, where all the material will be.
Q: What if I have a question about something on the website?
A: Please ask! You can contact me directly at info@pickinlessons.com. I’m happy to answer anything!
Q: How do I sign up?
A: Just click this link: Become A Member. Select your preferred membership option, create your username & password details then continue on to the secure payment method to complete your Premium Membership subscription.
Q: Can I view the materials on an iPad or other tablet device?
A: Absolutely! Tablets devices work very well for viewing the material.
PRICING AND PAYMENT
Q: How much does it cost?
A: The current cost of a Premium Membership is:
- 12 Month Premium Membership – $210 USD (Billed every 12 Months) – Equivalent to $17.50 USD/Month;
- One Month Premium Membership – $35 USD (Billed every 30 days);
- You can cancel anytime before the next billing cycle.
- Monthly & Annual memberships renew automatically.
Q: How do I pay?
A: You can pay securely via Stripe (Card, Apple Pay, Google Pay) or Paypal.
Q: Can I pay with a currency other than USD?
A: Absolutely! Both payment options will handle the currency exchange during the payment process.
Q: Can I pay with a card?
A: Yes! Both Stripe & PayPal accept all the normal payment methods.
Q: What if I don’t have a PayPal account?
A: It’s free and secure to set up a PayPal account. Visit the PayPal website to find out more. No account is required for Stripe transactions.
Q: How do I cancel my subscription if I set up with Stripe?
A: You can cancel anytime before a new billing cycle by simply going to the Account page here on the site. Click on the Subscriptions menu, and click the more option (3 dots) > ‘Cancel’. Or please contact me directly for assistance at info@pickinlessons.com and I can cancel for you. You will receive confirmation that your subscription was successfully cancelled. If you don’t, please contact me.
Q: How do I cancel my subscription if I set up with PayPal (Pre July 2025 Member)?
A: You can cancel anytime before a new billing cycle by going to your payment profile at PayPal to complete the cancellation. Once logged into your PayPal account, go to Settings, and click Payments > ‘Manage Automatic Payments’. Or please contact me directly for assistance at info@pickinlessons.com and I can cancel for you.
IMPORTANT (Please Read): If you don’t complete the cancellation with PayPal and don’t receive confirmation that the cancellation was successful from PayPal, you will continue to be automatically charged. Please get in touch if you are not sure, before your next renewal date, as there are no refunds once a renewal is complete.
Q: How do I cancel my subscription if I set up with PayPal (Post July 2025 Member)?
A: You can cancel anytime before a new billing cycle by simply going to the Account page here on the site. Click on the Subscriptions menu, and click the more option (3 dots) > ‘Cancel’. Or please contact me directly for assistance at info@pickinlessons.com and I can cancel for you. You will receive confirmation that your subscription was successfully cancelled. If you don’t, please contact me.
Please note: With all payment methods, you will continue to have access to the entire site until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods. Contact me at info@pickinlessons.com if you have any questions.
(You will remain on the same pricing plan indefinitely until you cancel or upgrade your membership, regardless of any changes to a membership price. If you cancel and then rejoin, you will need to sign up to the current membership pricing options).
TROUBLESHOOTING;
Q: What if my login isn’t working?
A: Contact me at info@pickinlessons.com. I’ll usually answer within 24 hours, but often sooner.
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